Cancellation Policy
Last updated August 2026
We know plans change. This policy explains how cancellations, rescheduling, and deposits work so there are no surprises. Specific terms are confirmed in your quote.
Deposits
A deposit reserves your date and is applied to your final balance. Because reserving your date means turning away other bookings, deposits are generally non-refundable unless stated otherwise in your quote.
Cancelling
If you need to cancel, let us know as early as possible. Cancellations made well ahead of the event are the easiest to accommodate. The deposit terms above apply.
Rescheduling
We are happy to move your booking to a new date when our calendar allows, and we will do our best to carry your deposit to the new date. Reach out as soon as you know.
Weather and outdoor events
Our cart is built for the outdoors, but severe weather can affect any event. If conditions are unsafe, we will work with you to reschedule. Please have a shade or covered option in mind for outdoor summer dates.
Questions
Not sure how this applies to your event? Email hello@mabuicedcoffee.com and we will walk through it.